Terms & Conditions

Arvind Dairy Private Limited (“ADPL”, “We”, “Us”) provides to you its website – www.arvinddairy.com (“Website”), the mobile application – Arvinddairy – Online Shopping (“Mobile App”), features, (together “Services”) subject to the terms and conditions as set out below (“Terms and Conditions”, “T&C”) and other policies, including the Privacy Policy and the Pricing, Delivery, Return and Refund Policy, that are incorporated here by reference.

The T&C constitutes a contract under Indian law and by accessing, browsing or otherwise using the Services you agree to be bound by this T&C. By impliedly or expressly accepting these terms of use, you also accept and agree to be bound by our policies (including but not limited to our Privacy Policy) as amended from time to time. All commercial and contractual terms are offered by and agreed to between you and ADPL. We encourage you to read these T&Cs carefully before accessing, browsing, and / or making use of the Services.

ADPL may include additional terms and conditions of sale in the product listing or product description as made available through the Services (‘Additional Terms of Sale’), which may conflict with these T&C. If there is any conflict between the T&C and the Additional Terms of Sale, the Additional Terms of Sale shall take precedence to the extent of such conflict and in relation to that sale.

ADPL may at any time modify the T&C for use of the Services without any prior notification to you. If you do not agree with the T&C you are advised not to buy or attempt to buy any product listed on the Services. However, if you continue to use our Service, you shall be deemed to have agreed to accept and abide by the modified T&C of the Services.

User Account and Registration:

You have to register and login for placing orders on the Service and you will be responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You have to keep your account and registration details current and correct for communications related to your purchases from the site. By agreeing to the T&C, you agree to communication regarding your purchases, and promotional communication and newsletters upon registration.

ADPL reserves the right to suspend, or refuse access to its Services, terminate accounts, remove or edit content at any time without notice to you for any reason such as if you violate the letter or spirit of our T&C or create harm, risk, or possible legal exposure for us, our users, or others.


The Services would be available to only select geographies in India as solely determined by ADPL.

Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 as detailed in the Privacy Policy are not eligible to use the Services. ADPL shall not be held directly or indirectly liable for any damages arising from your or any third party’s misuse or violation of the T&C, and any other policies associated with the Services.

ADPL does not implicitly or explicitly endorse or advertise the products and associated brands on the Services. References on our Services to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply to be ADPL’s endorsement, sponsorship or recommendation of the third party, information, product or service.

Intellectual Property Rights (IPR):

ADPL expressly reserves all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on the Services. Access to the Services does not confer and shall not be considered as conferring upon anyone any license under any of ADPL’s or any third party’s intellectual property rights.

ADPL hereby allows you to only access the Services for personal use and not to download or modify any portion of it. The Services or any portion of the Services may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of ADPL.

All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to the Services or otherwise disclosed submitted or offered in connection with the use of the Services (collectively, the “Feedback”) shall be and remain the property of ADPL. Such disclosure, submission or offer of any Feedback on the Services shall constitute an assignment to ADPL of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Feedback by you. We also retain the right to use, reproduce, adapt, publish, translate, publish, and display such Feedback in any media or similar format.

Objectionable Material

You agree to not use our Services to upload, publish or transmit any content that is illegal, threatening, obscene, defamatory, hateful, harassing, harmful to minors, racially or ethnically offensive or encourages any act contrary to law.


You understand and agree that the offer for sale of the Product by ADPL is not an absolute or an unconditional offer. Such offer to sale by ADPL is subject to repudiation by ADPL at any time before the delivery of the product to you, without any obligation to assign or provide any reason for such repudiation, and without any consent from you, and without any liability or any obligation towards you.


In case you have availed any benefit in relation to the product for which the order has been cancelled by you, you agree and authorize ADPL to recover such benefits from you or set-off the same from any refunds to you.

Return and Refund of Products: Product related complaints for refund or replacement are subject to Refund and Return Policy available at Return Policy.

The return process of a Product may be subject to additional terms depending on the nature and category of the Product. Any such additional terms may be specified on the Website or Mobile App be intimidated by ADPL at the time of purchase of the Product.

Governing Law and Jurisdiction

By agreeing to these terms and conditions you agree that in case of any dispute you will be governed by the laws of India without reference to conflict of laws principles and exclusive jurisdiction lies with the court of New Delhi, Delhi.

Limitation of Liability

ADPL will not be liable for any indirect, punitive, incidental, special or consequential damages or any other damages resulting from:

  • The use or the inability to use the Services;
  • Unauthorized access to or alteration of your transmissions or data;
  • Breach of representations or warranties by the manufacturer of the products; and
  • Any other matter relating to the services including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Services. ADPL shall not be held responsible for non-availability of the Services during periodic maintenance operations or any unplanned suspension of access to the Services. You understand and agree that any material and/or data downloaded at the Website or the Mobile App is done entirely at your own discretion and risk and you will be solely responsible for any damage to your devices or loss of data that results from the download of such material and/or data. To the maximum extent that is permissible under law, ADPL’s liability shall be limited to an amount equal to the value of products purchased by you.

Pricing, Delivery, Refund and Return

For our policy on pricing, delivery, refund return, refer to Pricing, Delivery, Refund and Return page.


  • ADPL reserves the right to limit the quantity of any given product that you can purchase.
  • While ADPL takes precautions to ensure that the information (pricing, images, description, colour and other defining attributes of the product) about products is accurate, however in cases where there is an inadvertent inaccuracy, ADPL will not be liable for such inaccuracy. ADPL shall take corrective actions, wherever possible, but reserves the right to cancel the order.


All of our rights and obligations under our Privacy Policy are freely assignable by us to any of our affiliates, in connection with a merger, acquisition, restructuring, or sale of assets, or by operation of law or otherwise, and we may transfer your information to any of our affiliates, successor entities, or new owner.

Alteration or Amendments to the T&C

We reserve the right to make changes to our policies, and these T&C at any time. You will be subject to the policies and T&C in force at the time you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining conditions.


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